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Privacy Policy

Last updated: May 11, 2026

This Privacy Policy describes how Subtle Snacks ("we", "us", or "our") collects, uses, and shares information about you when you visit our website, contact us, or make a purchase. By using our website or submitting this form, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, and any message content you submit through our contact form. When you place an order, we also collect billing and shipping details and payment information (processed by our payment provider — we do not store full card numbers). We may also automatically collect technical information such as your IP address, browser type, device identifiers, and pages visited.

2. How We Use Your Information

We use your information to respond to your inquiries, fulfill and ship orders, send transactional and (with your consent) marketing communications, improve our website and products, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only with service providers who help us operate our business (such as shipping carriers, payment processors, email and analytics platforms), when required by law or to protect our rights, or in connection with a business transaction such as a merger or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, maintain your cart, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but parts of the site may not function correctly without them.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port the personal information we hold about you, and to object to or restrict certain processing. You can also unsubscribe from marketing emails at any time using the link in those emails. To exercise any of these rights, please reach out via the contact form on this page.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please submit a message using the contact form on this page.

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By placing a pre-order on Subtle Snacks (operated by Thix Snax, Corp., “Subtle Snacks,” “we,” “us,” “our”), you agree to the following terms:

1. Nature of Pre-Order

Pre-orders are advance purchases for products that are not yet in stock and may still be in development, production, or transit. You acknowledge that delivery timelines are estimates only and are subject to change.

2. No Guaranteed Delivery Date

Any stated or implied shipping or delivery date is an estimate. We do not guarantee fulfillment by any specific date and are not liable for delays due to manufacturing, supply chain, logistics, regulatory, or other unforeseen issues.

3. Product Variability

Final products may differ from descriptions, images, prototypes, or specifications presented at the time of purchase, including but not limited to ingredients, nutritional content, packaging, size, shape, or flavor. By purchasing, you accept these potential variations.

4. Payment Terms

Full payment is collected at the time of pre-order. This secures your place in the production queue and allocates inventory.

5. Cancellation & Refunds

Pre-orders are generally non-cancellable and non-refundable. We reserve the sole discretion to issue refunds or credits on a case-by-case basis. If we are unable to fulfill your order, you will receive a full refund.

6. Order Fulfillment & Quantities

We reserve the right to limit quantities, cancel orders, or refuse service for any reason, including suspected fraud, errors in pricing or product information, or supply constraints.

7. Assumption of Risk

You understand that pre-ordering involves inherent uncertainty, including delays, changes, or potential non-fulfillment. By placing an order, you voluntarily assume these risks.

8. Limitation of Liability

To the maximum extent permitted by law, Thix Snax, Corp. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your pre-order, including but not limited to delays, product changes, or inability to fulfill an order. Our total liability shall not exceed the amount paid for the pre-order.

9. No Warranties

All products are provided “as is” without warranties of any kind, express or implied, including but not limited to merchantability or fitness for a particular purpose.

10. Shipping & Risk of Loss

Once your order is shipped, risk of loss transfers to you. We are not responsible for carrier delays, lost packages, or delivery issues once the product has left our facility.

11. Modifications

We reserve the right to update or modify these terms at any time without prior notice. Continued participation in the pre-order constitutes acceptance of any revised terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

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